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World-class customer support
At Sapaad, we aim to empower and inspire you and bring tremendous value to your business. We are committed to a customer-centric philosophy delivered through an outstanding, world-class support structure.

Assisted DeploymentA one-time deployment to get you started with Sapaad. We’ll help set up your locations, discounts, inventory, and more.

Free SupportFree Support addresses critical issues related to running Sapaad.


On-site/Remote TrainingA one-time intensive training on Sapaad’s features and modules.

Assisted DeploymentA one-time deployment to get you started with Sapaad. We’ll help set up your locations, discounts, inventory, and more.

Free SupportFree Support addresses critical issues related to running Sapaad.

On-site/Remote TrainingA one-time intensive training on Sapaad’s features and modules.
Popular topics and Sapaad knowledge base
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How to change my country in Sapaad?
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How can I set up invoice number formats that are unique to my locations?
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How to reset invoice numbers everyday?
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Why am I unable to view a location?
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How to display my restaurant name on the Business Summary?
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How to change my default currency in Sapaad?
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How to change my timezone in Sapaad?
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How many menu categories can I have in GrabFood?
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How many menu items can I have in a GrabFood category?
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What is the character limit for a GrabFood modifier option?
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How many options can I have in a GrabFood modifier group?
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What is the character limit for a GrabFood modifier group?
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How many modifier groups can I have in a GrabFood menu item?
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What is the character limit for a GrabFood item description?
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What is the character limit for a GrabFood menu item?
Submit a ticket
Please submit your questions and inquiries along with your contact details. One of our Customer Solutions Engineers will reach out to you.



















