/ Resources / Knowledge Base / Deliveroo Connect / Why can't I activate Deliveroo Connect?
Why can't I activate Deliveroo Connect?
The option to enable Deliveroo Connect will become available once you’ve activated Sapaad Connect. However, before enabling Deliveroo Connect, make sure you’ve completed the following:
1. If you’re using combo items with old modifiers, delete your combo items.
2. Enable advanced modifiers by contacting support@sapaad.com.
3. Make sure that all menu item and modifier names are between 2-122 characters.
4. Add images to your menu items (JPG or PNG format). Recommended size is 800×250 pixels.
Once you’ve completed the above requirements, send an email to support@sapaad.com to enable Sapaad Connect.
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