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GrabFood Connect
66 articles
How to connect my GrabFood Store to Sapaad?
Where can I view the GrabFood orders that will be delivered by my restaurant?
Can I modify a GrabFood order?
Can I void a GrabFood order?
Can I assign a third party rider for a GrabFood order that is delivered by my restaurant?
How can I view the status of orders delivered by Grab riders?
How are cash orders collected by Grab riders settled in Sapaad?
How can I settle cash on delivery Grab orders delivered by my drivers?
Where can I view the current status of a Grab rider?
What are the recommended specs for menu item images in GrabFood Connect?
What is the character limit for a GrabFood menu category?
What is the character limit for a GrabFood menu item?
What is the character limit for a GrabFood item description?
How many modifier groups can I have in a GrabFood menu item?
What is the character limit for a GrabFood modifier group?
How many options can I have in a GrabFood modifier group?
What is the character limit for a GrabFood modifier option?
How many menu items can I have in a GrabFood category?
Where can I view the GrabFood orders delivered by my restaurant riders?
Where can I view GrabFood orders picked up by customers?
Where can I view GrabFood orders delivered by Grab riders?
How do I reject a GrabFood order?
How do I cancel a GrabFood order?
Where can I view the Short Order number that needs to be provided to the GrabFood driver?
Can I change the delivery person for GrabFood orders?
How do I see a report of past GrabFood orders?
How do I see the total orders received through GrabFood?
Will my GrabFood orders be displayed on Sapaad KDS 2.0?
How do I disable GrabFood Connect for a specific location?
How do I close a GrabFood store?
If I disable a GrabFood store, do I need to redo the menu availability setup?
How do I modify or void a GrabFood order that has already been delivered?
How do I modify or void a GrabFood order?
Why are my menu items not appearing in GrabFood?
I've added a modifier to my Sapaad menu but it's not syncing to GrabFood.
I've added a menu item to my Sapaad menu but it's not syncing to GrabFood.
Can I enable GrabFood Connect without subscribing to Sapaad Connect?
How can I have different menu prices for Dine-in and GrabFood?
How do I mark an item as unavailable in GrabFood?
Why am I unable to sync my Sapaad menu to GrabFood?
How many menu categories can I have in GrabFood?
Is GrabFood Connect integrated with Delivery Manager?
Is GrabFood Connect integrated with Sapaad KDS 2.0?
Why can’t I activate GrabFood Connect?
How do I sync my menu with GrabFood?
How do I configure discounts for my GrabFood store?
What do I need to do before activating GrabFood Connect?
How do I activate GrabFood Connect?
How can I enable GrabFood Connect for specific locations?
How can I select menu items to display on GrabFood?
How do I change the opening hours of my GrabFood store?
Where can I see my GrabFood orders?
Where can I view the GrabFood order ID?
How do I add new menu items to GrabFood?
How do I disable a menu category from displaying in GrabFood?
I have updated the price of a menu item but it’s not displaying on my GrabFood store. What should I do now?
I want my staff to be able to disable items in GrabFood depending on availability. How do I give access to the GrabFood menu?
How can I differentiate between my own online orders and GrabFood orders?
How will I get notified whenever I get an order from GrabFood?
I am unable to hear a sound notification when a GrabFood order has been received.
How can I know if a GrabFood customer has paid online or will pay by cash?
What are the benefits of GrabFood Connect?
What is GrabFood Connect?
How does GrabFood Connect work?
How much is GrabFood Connect?
Is GrabFood Connect integrated with Sapaad POS?
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