/ Resources / Knowledge Base / Online Ordering / The customer placed an order on our website but wants to pick it up at the restaurant.

The customer placed an order on our website but wants to pick it up at the restaurant.

Team Sapaad
February 3, 2026
Online Ordering

When placing the order online, the customer can select a “Pick up from the restaurant” option and select the branch at which they would like to pick it up from. The order then shows up under Delivery Manager > Home Deliveries > Take Away Orders on your POS.

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